Responsible Gaming
Gambling Should Be Entertainment, Not Income
At 1win India, we believe gambling should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never view it as an investment or source of income.
We are committed to promoting safe and responsible gaming practices. This page provides resources and tools to help you maintain control and gamble responsibly.
Age Verification
In India, you must be 18 years of age or older to participate in gambling activities. We strictly enforce age verification during account registration and deposit processes.
If you are under 18, please do not attempt to register or gamble on our platform. Parents and guardians are encouraged to monitor online activities and speak with young people about responsible gaming.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you experience any of these warning signs:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxiety, irritability, or restlessness when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Gambling to escape problems or relieve stress
- Jeopardizing important relationships, education, or career
- Experiencing financial difficulties due to gambling
If you identify with any of these signs, please seek help immediately.
Self-Help Tools & Controls
1win India provides several tools to help you maintain control over your gambling:
Deposit Limits
Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly). Once your limit is reached, no further deposits will be accepted.
Loss Limits
Set a maximum amount you are willing to lose within a specified time period. Once this limit is reached, your account will be temporarily restricted from further gambling.
Reality Checks
Enable periodic reminders during your gaming session that show how much time you have spent and money wagered. These alerts help you stay aware and in control.
Self-Exclusion
If you feel that gambling is becoming a problem, you can request self-exclusion, which will temporarily or permanently close your account and prevent you from accessing gambling services. Contact our customer support team for assistance.
To access these tools, log into your account and visit the Responsible Gaming section, or contact our support team.
Support Organizations & Resources
If you are struggling with problem gambling, confidential support is available:
India
- All India Gaming Federation (AIGF) – Industry body promoting responsible gaming practices in India
- Indian Psychiatry Society – Mental health support and addiction counseling resources
International Resources
- GamCare (UK) – www.gamcare.org.uk – Free, confidential support and counseling
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support services
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Education and treatment resources
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Helpline and referrals (1-800-522-4700)
All these organizations provide free, confidential support 24/7. You can reach out without judgment or fear of legal consequences.
If You Need Help, Reach Out Today
Problem gambling is treatable, and recovery is possible. You are not alone.
If you or someone you know is struggling with gambling:
- Contact one of the support organizations listed above
- Speak with a trusted family member or friend
- Reach out to a mental health professional or counselor
- Use the self-help tools available on your 1win account
- Request self-exclusion if necessary
Taking action today can prevent serious harm tomorrow. Help is available whenever you need it.
Our Commitment
tricitybroadband.co.in and 1win India are committed to promoting responsible gaming and protecting the well-being of our users. We continuously review and improve our responsible gaming policies and support systems.
For questions or concerns about responsible gaming, please contact our customer support team.